Hotel Spatz Lucerne, Lucerne

I stayed at the hotel which is conveniently located close to the city center and offers free bus tickets for easy transportation. The rooms were spacious and clean, although they had basic facilities. The service was exceptional with extremely helpful and friendly staff. The dining experience was good, with a continental breakfast and high-quality products. The hotel facilities were well-maintained, and the overall value for money was satisfactory.

The hotel is conveniently located near the main train station and downtown, with relatively small but comfortable beds. The rooms feel a bit outdated, especially the bathroom. The service is friendly and accommodating, with a few minor inconveniences. The location is excellent for accessing public transportation, although it may be a bit challenging for those with mobility issues. The dining experience is satisfactory but could offer a bit more variety. Overall, a decent option for a stay in the city.

I absolutely loved my stay at the hotel! The rooms were small but quiet, offering a lovely view of the mountains outside. While they lacked some decoration and cosiness, being upstairs added a unique touch to the experience. The service was exceptional, especially the breakfast staff who were incredibly helpful and friendly. Their efforts to accommodate our needs, like transferring photos to a CD, truly stood out. The hotel’s location was amazing, allowing easy access to the covered bridge and a quick bus ride to the city center. The dining experience was good, although a bit more variety in the menu would have been appreciated. Overall, a wonderful stay with great value for money.